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国家开放大学2023年春学期《商务英语1》Unit 5 Self-test【参考答案】

Unit 5 Self-test(10分)
试卷总分:100 得分:100

一、选择填空:阅读下面的对话或句子,从A、B、C三个选项中选出一个能填入空白处的最佳选项。

3.—Hi, Lily, what’s up with Mike I heard the boss yelling at Mike earlier today.


A.It’s said that Mike made a mistake and then tried to cover it up.
B.He was so scared.
C.It is better to tell someone to get it fixed.

2.—Oh. But why didn’t he just own up and tell someone


A.So be careful with our job.
B.He was too scared that he would be fired, I suppose.
C.You should have told him that earlier.

3.—Hello, David! I haven’t heard from you for a long time. How have you been recently


A.That’s ok.
B.Long time no see.
C.Not bad, thank you.

4.In this way you will stay in these changing times.
A.compete
B.competitive
C.competence

5. your customers what they need and more than they expect will lead customers to return to you.
A.Give
B.Given
C.Giving

6.二、听力理解:请听下面的对话,根据对话内容从A、B、C三个选项中选出一个最佳选项。

Why did David call John (1)

A. He wanted to meet an old friend.

B. He wanted to ask for compensation.

C. He wanted to talk about a new contract.

2. What’s wrong with the goods which David has bought (2)
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A. They are not up to the standard.

B. They are not loaded on time.

C. They are not properly loaded.

3. How did David prove that the goods have quality problems (3)

A. He had them re-examined.

B. He used them according to specifications.

C. He looked into the contract.

4. What can David do if the goods do not meet the requirements (4)

A. Honor the contract.

B. Cancel the contract.

C. Load the goods.

5. How did John face this complaint (5)

A. He denied ( 否认) this problem.

B. He didn’t want to give a reply.

C. He agreed to look into this problem seriously.
(1).cloze Subject
A.A
B.B
C.C
(2).cloze Subject
A.A
B.B
C.C
(3).cloze Subject
A.A
B.B
C.C
(4).cloze Subject
A.A
B.B
C.C
(5).cloze Subject
A.A
B.B
C.C

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